125 swan st                                               Phone 716-640-5795

 Jamestown, Ny 14701                              Email: dmk@kelleyconsulting.biz

Douglas M. Kelley  

Objective

To increase my knowledge base and to use my skills to achieve success.

Experience

2000 - 2003                   Self Employed                            Jamestown, NY

Kelley Consulting

§     Web Site Design

§     System upkeep and organization

§     Software/hardware Technical support

§     DSL installation.

§     Network Troubleshooting and Repair.

 

 

1999 - 2000                   Autonation USA                       Ft Lauderdale, FL

Technical Support

§     Helped end users with Hardware and Software Related issues

§     Trouble Shot Modem and Nt problems

§     Setup, shipped and tracked new systems for new dealerships

§     Created images for new systems.

§     Configured systems for use with local area network..

 

 

1997-1999                     LDI                                          Ft Lauderdale, FL

Activation’s Supervisor

§     Handled all personnel issues

§     Compiled and printed all reports using SQL, Excel and Crystal.

§     Ensured the proper sending of ani pic files to lec’s and other Carriers

 

1996-1997                     LDC                                                Oldsmar, FL

Datagathering/Activation’s Manager

§     Setup Computers, Trained personnel, and Ran Dept.

§     Created Procedures for all tasks done by Datagathering/Activation’s

§     Created all reports needed

 

 

1994–1996                    Packard Bell                              Sacramento, CA

Production Manager

§     Oversaw 150 personnel

§     Oversaw the testing and building of 3000 to 4000 computers per day

§     Held training on all aspects of testing of components

 

 

 

 

 

1993-1994                     State Farm                           Thousand Oaks, CA

Data Entry Clerk

§     Entered claims into database for adjustors

§     Up kept and Organized filing system

 

 

1988–1993                    USN                                              Pt. Magu, CA

E-5

§     Aviation Maintenance Administrationman

Education

1988–1993                                                                                          

§     Business Administration and Computer Science.

 

Skills

MS Office Xp Suite, Windows XP professional, FrontPage 2002, Configuring computers, web design and troubleshooting